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Our clients appreciate the difference between value and price.
The retainers detailed below give you substantial value, a privileged relationship with our Private Travel Advisors and meaningful benefits. They allow you access to some of the most creative and dedicated minds in the luxury travel industry. Above all, you will benefit from unusual levels of client focus and total peace of mind before, during and after your travels.
Our unique approach to the art and science of travel is founded on years of research and over two decades of travel and expedition design. Experience of working with an international clientele has shown us that a committed, long-term and personal relationship yields the most exceptional experiences for our clients.
ARIA is for you if you know you’ll be travelling no more than once or twice a year.
VIVO is perfect if you like to travel more frequently or like to have options and several future plans in place. Perhaps you have more spontaneous needs or a desire for access to insightful individuals, academics, celebrities or experts. Maybe your interest is in ground-breaking, logistically-intensive, more creative or conceptual approaches to travel.
NERO is our top tier limited to a select group of existing clients. You may be invited to join NERO once you’ve been a VIVO client for over 2 years.
Beyond your chosen retainer all you pay for is the price of each trip. As you would expect, the price of your trip is dictated by your budget, requirements, inclusions, wishes and preferences.
VIVO is our most popular retainer. It offers the best value and great levels of personal service. You’ll have copious access to our unbridled creativity, uncommon research and our unique travel planning resources. In most cases, after your first trip you’ll discover that the value of your room upgrades, complimentary breakfasts, complimentary spa treatments and other benefits offered by each retainer far exceed its annual fee.
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